Shipping Information

COVID-19 SHIPPING DELAYS

Update July 2020

Australia Parcel Post is experiencing up to 2 business days delay with delivery. Star Track is running to schedule at this stage order before 12noon and will be same day dispatch received next day delivery to metropolitan areas. See shipping information below.

Click here to check your delivery time Copy and paste this post code: '4031' into the From Box on the Australia Post website.

This is generally overnight to metropolitan areas, however, please note this is not guaranteed overnight service. Regional areas take additional time and bulky items are shipped with Toll and this service generally takes 2-4 business days for delivery. Online Exclusive Product orders before 12pm are shipped the same day.

You may select Free Pick Up in Brisbane Store where available or we use  Express Australia Post, Standard Australia Post and Fastway Couriers to ship our retail costumes and accessories. We ship the same day for items in stock where the order has been placed by 3pm Brisbane time.  Express Post offers next day delivery to addresses within their Express Post network, including Brisbane, Sydney, Melbourne, Adelaide, Hobart and Perth CBD.  Standard Delivery by Fastway Couriers & Australia Post is available to 25 major metropolitan and regional centres and takes 2-4 days, with 7-10 day delivery to WA.

Free Pick up In Brisbane option available for some items, select when you checkout!

Buy Online Only Items / Star Track:

Order before 12:00pm for same day dispatch. 

Star Track Next Business Day Delivery Flat Rate $12.90 AUD

For Buy Online Only Products we use the services of Star Track. This is generally overnight to metropolitan areas, however, please note this is not guaranteed overnight service. Regional areas take additional time and bulky items are shipped with Toll and this service generally takes 2-4 business days for delivery. Buy Online Only Product orders before 12pm are shipped the same day.

Standard Australia Post / Fastway Couriers

Standard Australia Post Flat Rate $8.90 AUD

Express Australia Post:

Express Australia Post Next Business Day Delivery Flat Rate $12.90 AUD

These services are to all Australian Capital cities and most regional centres when you order by 3pm Brisbane time.

Buy Online Only Items / Star Track:

Order before 12:00pm for same day dispatch. 

Star Track Next Business Day Delivery Flat Rate $12.90 AUD

For Buy Online Only Products we use the services of Star Track. This is generally overnight to metropolitan areas, however, please note this is not guaranteed overnight service. Regional areas take additional time and bulky items are shipped with Toll and this service generally takes 2-4 business days for delivery. Buy Online Only Product orders before 12pm are shipped the same day.